Every Experience Matters.
At least it should.
Take a look at what Creative Group Experience Design Director, Pete Dufner has to say on the importance of personalized experiences.
He’s even got the stats to back it up — citing the Incentive Research Foundation, PriceWaterhouseCoopers, Event Marketer, Bizbash and more.
The urgent need to create personalized experiences is now, and brands that understand this (and are able to create it) will thrive.
You’ll find food-for-thought on creating any type of experience: the guest experience, the customer experience, the employee experience, the attendee experience. Whatever experience you are creating — rest assured, it matters.